The gaming community announced to the Visa and Mastercard payment systems organized boycott due to the removal of adult games from the Steam and ITCH.IO platforms. Moreover, these mowers do not have an influence on such a ban, but can refuse to process payments.
Players are unhappy with tightening the rules on the content of 18+ due to the risk of loss of payments. In social networks, they call on to overload Visa and MasterCard support services to create inconvenience for companies. For this, dissatisfied gamers are constantly contacting the support service of payment systems with fictional problems on all communication channels, but mainly by phone. Not only calls, but also reserve the queue for the return call.
Employees recognize many calls on this issue, but the companies answer standardly that they comply with laws and protect legal commerce. But content is not modified.
“If the transaction is legal, we process it. We do not make moral judgments against legal purchases made by consumers. VISA does not moderate the content sold by sellers and does not have access to information about specific goods or services sold during the processing of a transaction, ”said VISA in one of the messages.
